Come join Minnesota Information Technology (MNIT) partnering with the Minnesota Department of Employment and Economic Development (DEED) to implement DEED’s new Paid Family Medical Leave (PFML) Program. This position will work on setting up the Contact Center with other IT and DEED agency professionals as well as vendors, to help shape and develop a world class system to be used by the residents of Minnesota.

The Business Analyst selected for this position will perform business analysis functions using a set of tasks and techniques to successfully act as a liaison among stakeholders to understand the structure, policies, and operations of the organization and to be able to recommend solutions that enable projects to be successful and goals to be met. In this position you will participate in requirements gathering sessions to analyze, define and document business processes, software requirements, data management systems and development of specifications for technology initiatives.

As the Business Analyst, you will work as a liaison between IT and business representatives, analyzing business activities and presenting the findings for analysis of solutions to purchase, implement, or develop within the department. You will work with development team members by collaborating on the development, testing, deployment, and adoption of solutions. You will also communicate and consult with system user populations concerning system changes and implementation planning for changes and releases.

The incumbent will participate in and practice: Business Analysis Planning and Monitoring; Elicitation; Requirements Management and Communication; Enterprise Analysis; Requirements Analysis; and Solution Assessment and Validation using industry best practices for, and generally accepted standards outlined in the Business Analysis Body of Knowledge (BABOK) (or equivalent industry standards and best practices) and by MNIT.

This position is currently eligible for full-time telework:
-Telework for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St. Paul, Minnesota.
-Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible.