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IT Business Analyst
Company Name: 
Minnesota IT Services

If you have questions about this position, contact Michele Lamm at and reference job ID 77250.

Date Posted: 
Thursday, June 6, 2024 to Wednesday, June 12, 2024
Job Description: 

The Business Analyst position exists to perform business analysis functions using a set of tasks and techniques to successfully act as a liaison among stakeholders in order to understand the structure, policies and operations of an organization and to be able to recommend solutions that enable projects to be successful and goals to be met. In particular, this includes participating in requirements gathering sessions to analyze, define and document business processes, software requirements, data management systems and development of specifications for technology initiatives.

The Business Analyst works as a liaison between IT and business representatives, analyzing business activities and presenting the findings for analysis of solutions to purchase, implement, or develop. The Business Analyst works with development team members by collaborating on the development, testing, deployment and adoption of solutions. The Business Analyst also communicates and consults with system user populations concerning system changes and implementation planning for changes and releases.

The incumbent will participate in and practice: Business Analysis Planning and Monitoring; Elicitation; Requirements Management and Communication; Enterprise Analysis; Requirements Analysis; and Solution Assessment and Validation using industry best practices for and generally accepted standards outlined in the Business Analysis Body of Knowledge (BABOK) (or equivalent industry standards and best practices) and by MNIT.

Business Analyst duties performed by this position are typically more routine, less complex and of smaller scope than those led by more senior Business Analysts (ITS4 and ITS5). The BAs at this level require more direction, coaching, and mentoring when leading and problem solving for projects.

This position is currently eligible for full-time telework:
-Telework for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St. Paul, Minnesota.
-Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible.


This position requires a minimum of three (3) years of experience in performing IT business analysis functions.

Experience must include:
-Creating business relevant artifacts: business/functional requirements, process diagramming and mapping, use cases, application design documentation/specifications, test cases and test plans.
-Experience gathering and communicating business needs and functional requirements using one or more of the following: High Level Requirements, Use Cases, Test Cases, User Stories, Business Process Models, Wireframes.
-Demonstrated ability to organize and prioritize multiple deadlines, work independently, and define problems as they arise.
-Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.
-Customer service skills that include active listening, empathy, and problem-solving.

A master’s degree in Information Technology or an IT related field substitutes for three (3) years of experience, OR an IT related bachelor’s degree substitutes for two (2) years, OR an IT related associate’s degree substitutes for one (1) year.

View the full posting details online and apply by midnight on 6/12/24: