Setting up project schedule and tracking project cost are considered “hard” skills for a project manager (PM.) As project managers are accountable for the project outcome but generally have no authority over the resources, people skills, or the “soft” skills, are necessary to be transparent and to build relationship in order to influence team performance, solicit resources from functional managers, and gain project approvals and support from senior leadership. In a panel discussion format, this meeting will present a soft skill discussion that are necessary but easier said than done in a healthcare project management environment, that can help to sustain your PM career.
Tim Brands
Data Analytics Lead, SafeNet Consulting
tbrands@safenetconsulting.com
Tim is the Data Analytics Lead with SafeNet Consulting, and a skilled Business Leader with over twenty-five years of demonstrated success in organizational development, cross-functional leadership, technology Project Management and business plan execution. He is known for his thorough understanding of business operations combined with a specialty in utilizing data and technology to integrate business functions, accelerate business results, and hold team members accountable for commitments. He has hands-on and management experience across all major business functions, including marketing, sales, services delivery, operations, accounting, HR, and IT. Tim possesses the unique ability to visualize complexity simply, to strategize steps clearly, and to systematize value predictably to bring clarity, confidence, and leadership to people, organizations, and projects. Tim is known for his customer service, collaboration, and communication skills that foster and cultivate positive relationships and build healthy, productive teams. Tim has created business value for nearly 100 companies including many healthcare organizations; PreferredOne, McKesson, and ExceleraRx. Tim achieved his Bachelor’s degree in Management Information Systems, Accounting, and Business Administration from Dordt College.
MA, PMP
Glenn Gregersen MA, PMP
IS PMO Program Manager, Allina Health
Glenn.Gregersen@allina.com
Glenn Gregersen has been working in the health care sector since 1994. Glenn is currently the Program Leader of the Allina Health Information System Project Management Office (ISPMO).
Glenn started his journey by getting a degrees in Acute Care Paramedic from Northwest Technical College and achieved Certification from the National Registry of EMTs. Upon his completion of Acute Care Paramedic course work Glenn worked as Critacare Paramedic and Site Coordinator for North Memorial Medical Transportation. Glenn continued his healthcare education by completing course work in Respiratory Technology and became licensed by the Minnesota Board of Medical Practice as a Respiratory Care Practitioner (RCP). Glenn worked for Riverwood Healthcare, Aitkin Minnesota as a RCP in several clinical and leadership roles.
Glenn returned to college and earned a Bachelor of Arts Degree in Business and a Master’s Degree in IT Leadership; both from the College of St. Scholastica. It was in 2002 that Glenn transitioned from direct patient care to managing an IT department and leading IT Projects at Riverwood. In 2010 Glenn became the IT Manager at District One Hospital in Faribault, Minnesota. Glenn was promoted to Director of IT at District One Hospital in 2012. Glenn led numerous projects while at District One; including: Updating the datacenter and all network hardware (DOH CEO says they did 10 years of work in 3 years); RFP to replace DOH Medical Record System and all related modules/components; and was instrumental with DOH becoming acquired by Allina Health.
Frank Jaskulke
VP of Membership, Medical Alley Association
fjaskulke@medicalalley.org
Frank Jaskulke accelerates health technology businesses success as VP of Membership for the Medical Alley Association. Working with the leadership of global corporations, new ventures, investors, academics and service providers Frank performs corporate development, sales and policy analysis to accomplish the mission laid out by Medical Alley’s founders in 1984, “to better advance mankind’s ability to take care of itself.” An unrepentant nerd and policy wonk, Frank worked on the bioscience committee of the Minnesota House before joining the Medical Alley Association in 2005. He holds a BA and Masters in political science both from the University of Minnesota with an emphasis in technology policy and American Indian governmental relations.
Alba Misner
Strategic Business Architect, OptumHealth
alba.misner@optum.com
Alba is a strategic Business Architect employed by OptumHealth. She has over twelve years of experience serving as a liaison between Business and Technology teams on a wide variety of projects including Compliance, Web Based Custom Application Development, and Business Process Improvement/Re-Engineering initiatives. She has extensive business knowledge in the Healthcare Payer industry including Case Management, Disease Management, Authorizations/Prior Authorizations, Referrals, Acuity Coding, ePayment, and Healthcare Reform. As a prominent member within the local Business Analyst community, she is deeply involved with the creation of and training in BA methodologies and best practices. She has served on the Board of Directors for the local Chapter of International Institute of Business Analysis (IIBA), including as President. Currently Alba serves on the Senior Advisory Committee to the President of the International IIBA organization, as well as a member of the Advisory Council in College of Continuing Education, University of Minnesota, for BA & PM Course Development. She has proven her abilities to lead and execute evaluation, analysis, process improvement and business improvement initiatives, while also providing sustainable results through team mentoring. She has designed, developed and promoted best practice SDLC project methodologies, including Agile, RUP and Waterfall at an enterprise level. Alba received her Bachelor of the Arts with Honors from Lakehead University, holds BA certification from Villanova University and has completed numerous courses in Project Management, Change Management and Transformation and Business Process Management with BPMInstitute.org.
Mike Winters
Business Strategy Consultant / Delivery Leader, SafeNet Consulting
mwinters@safenetconsulting.com
Mike is a Business Strategy Consultant and Delivery Leader with SafeNet Consulting. Mike has over twenty years of Project Management experience deploying enabling technologies to meet the needs of the business creating competitive advantage. He has executive-level industry experience and has led complex, enterprise wide initiatives globally and has served in a Program Manager capacity to assist other Senior Project Managers with client projects and milestone deliveries in a Quality Assurance Advisor capacity. He has been a key contributor for numerous business areas including Sales, Marketing, Procurement, Distribution, and Finance facilitating strategic planning sessions, business and technology roadmap creation with C-suite executives. Mike has a proven ability to identify areas for business process improvement, and performing solution design leadership and facilitation through technology selection and implementation. He has an earned reputation for his ability to rescue troubled projects and his acumen for building highly motivated teams that work together to create value for businesses. Mike attended the University Minnesota Duluth and holds his Bachelors of Science, with an emphasis in Communications and a minor in Psychology.